Privacy Policy

Last Updated: 6 October 2026

Digital Ratha (“Digital Ratha”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal data you provide to us through our website, https://digitalratha.com/ (“Website”).

This Privacy Policy explains what personal data we may collect, why we collect it, how we use and protect it, when it may be shared, and the choices and rights available to you under applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”) and applicable rules and regulations.By using our Website or voluntarily providing your personal data through our contact forms or other communication channels, you acknowledge this Privacy Policy.

Personal Data We Collect

Depending on how you interact with our Website, we may collect the following personal data:

Name
Email address
Subject and message/inquiry details submitted through our contact form
Information you voluntarily provide when communicating with us
Technical information such as IP address, browser type, device information, and website usage information, where applicable
Cookie or similar technology information, where applicable

We collect only the personal data that is reasonably necessary for the purposes described in this Privacy Policy.

How We Collect Personal Data

We may collect personal data when you:

Submit an enquiry through our contact form
Contact us by email or other communication channels
Request information about our services
Communicate with us regarding our products or services
Use or interact with our Website

Why We Use Your Personal Data

We may process your personal data for purposes including:

Responding to your enquiries and requests
Providing information about our services
Communicating with you regarding your enquiry
Providing, maintaining and improving our Website and services
Managing and maintaining website security
Detecting and preventing spam, fraud, abuse, or other security risks
Troubleshooting technical problems
Complying with applicable legal and regulatory obligations
Maintaining necessary business and transaction records
Using website analytics or similar tools, where applicable and in accordance with applicable requirements

We will not use your personal data for a purpose that is unrelated to the purpose for which it was collected unless permitted or required by applicable law.

Consent

Where we rely on your consent to process personal data, we will seek consent in a manner that is clear and understandable.

For example, when you submit our contact form, you may be asked to confirm that you agree to the processing of your personal data as described in this Privacy Policy.

You may withdraw consent where applicable. Withdrawal of consent will not affect the lawfulness of processing that occurred before the withdrawal.

Please note that withdrawal of consent may affect our ability to provide certain services or respond to certain requests where processing is dependent on that consent.

Your Choices and Rights

Subject to applicable law and any conditions or exceptions under the DPDP Act and applicable rules, you may have rights relating to your personal data, including:

The right to request information about the personal data we process about you
The right to request correction of inaccurate or incomplete personal data
The right to request erasure of personal data where applicable
The right to withdraw consent where processing is based on consent
The right to raise a grievance regarding our processing of your personal data
The right to nominate another individual to exercise certain rights on your behalf, where applicable

To exercise an applicable right, you can contact us using the details provided in the Contact Us section below.

We may need to verify your identity before processing certain requests.

Sharing of Personal Data

We do not sell your personal data.

We may share personal data with trusted service providers, contractors, technology providers, hosting providers, security providers, communication providers, or other third parties where reasonably necessary to operate our Website, provide our services, respond to enquiries, maintain security, or comply with applicable law.

Such parties may process personal data only for relevant purposes and subject to appropriate contractual or other safeguards, where required by applicable law.

We may also disclose personal data:

Where required by law or a lawful request from a government or regulatory authority
To protect our legal rights or property
To investigate fraud, security issues, or misuse of our Website
In connection with a business transfer, merger, acquisition, restructuring, or similar transaction, subject to applicable law

Cookies and Similar Technologies

Our Website may use cookies and similar technologies to operate the Website, improve functionality, understand website usage, maintain security, or provide other features.

Some cookies may be necessary for the operation and security of the Website.

Where applicable, non-essential cookies or similar technologies will be handled in accordance with applicable legal requirements and your choices.

You can also manage cookies through your browser settings. Disabling certain cookies may affect some Website functionality.

Third-Party Services

Our Website may use third-party services such as website hosting, security tools, spam-prevention services, analytics services, email services, or other technology providers.

Where such services process personal data on our behalf, we take reasonable steps to ensure that the processing is carried out in accordance with applicable requirements.

Third-party websites or services may have their own privacy policies. We encourage you to review their privacy policies where appropriate.

Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, providing services, maintaining business records, resolving disputes, preventing fraud, maintaining security, and complying with legal, accounting, tax, or regulatory obligations.

When personal data is no longer required for these purposes, we will take reasonable steps to delete, anonymise, or securely dispose of it, subject to applicable legal requirements.

Security of Personal Data

We take reasonable security measures designed to protect personal data against unauthorised access, loss, misuse, alteration, disclosure, or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

If we become aware of a personal data breach that is required to be notified under applicable law, we will take the steps required by the DPDP Act and applicable rules.

Children's Personal Data

Our Website is not intended to knowingly collect personal data from children in violation of applicable law.

Where applicable, we will comply with the requirements relating to children’s personal data under the DPDP Act and applicable rules, including requirements concerning consent and restrictions on processing.

Data Principal Requests and Grievances

If you have a question, concern, or grievance regarding the processing of your personal data, or if you wish to exercise an applicable privacy right, please contact us using the contact details below.

We will review and respond to your request in accordance with applicable law and within the applicable time period.

Grievance Contact

Grievance / Privacy Contact: Digital Ratha

Email: hello@digitalrath.info

Address: Plot no. 961/2415, New Forest Park Lane 2, 9, Indira Park St, Bhubaneswar, Odisha 751009

If you have a privacy-related concern, please include sufficient information to help us understand and resolve your request.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or data-processing practices.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

We encourage you to review this page periodically.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle personal data, please contact us:

Digital Ratha